Terms & Conditions

Effective Date: August 8, 2025

Welcome to Quantum Bodyworks Physical Therapy & Wellness (“Quantum Bodyworks,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and all interactions with us. By accessing our site, booking a session, receiving services, or otherwise interacting with us, you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our services or website.

1. Services Provided

Quantum Bodyworks provides physical therapy, rehabilitation, wellness, and related therapeutic services. All treatments are delivered by licensed professionals and tailored to patient needs. Services are intended to complement, not replace, medical care from other healthcare providers.

2. Booking & Appointments

Appointments may be scheduled:
• Online via our website

By booking a session, you agree to:
• Provide accurate contact and health information
• Follow all pre-session instructions
• Arrive on time or notify us if you’re running late

Late arrivals may result in a shortened session, and no-shows may be subject to a cancellation fee.

3. Scheduling, Cancellation & No-Show Policy

3.1 Advance Notice

We request at least 24 hours’ notice to cancel or reschedule an appointment.

3.2 Fees

Cancellations within 24 hours, late cancellations, or no-shows may be subject to a cancellation fee per our policies.

3.3 Repeated No-Shows

Repeated late cancellations or no-shows may result in:

  • Loss of preferred appointment times
  • Suspension of future scheduling privileges
  • Requirement of prepayment for future sessions

3.4 Late Arrival

If you cannot begin treatment within 10 minutes of the therapist’s scheduled arrival, the session may be shortened but full session fees may still apply.

3.5 Therapist Arrival Window

For mobile and in-home services, therapists may require a 15–20 minute arrival window due to travel and traffic conditions. Patients will be notified of delays when possible.

4. Payment Terms, Billing & Insurance

Payment is due at the time of service. Quantum Bodyworks reserves the right to change pricing or promotions at any time.

4.1 Methods

We accept:

  • Credit or debit cards

4.2 Payment Timing

Payment is due at the time of booking or at the time of service.

4.3 Packages

All packages/bundled sessions are:

  • Non-refundable
  • Non-transferable
  • Valid only for the purchasing patient

4.4 Insurance Disclaimer

Quantum Bodyworks is a cash-based, out-of-network provider. We do not:

  • Bill insurance
  • Submit claims on your behalf
  • Guarantee reimbursement

Patients are fully responsible for any insurance interactions.

4.5 Price Changes

Pricing and promotions may change at any time without notice.

5. Medical Disclaimer

The content on this website and during services is for educational/informational purposes only. It is not a substitute for medical advice, diagnosis, or treatment from a qualified healthcare provider.

Always consult with your physician or a qualified healthcare provider before starting any new therapy or exercise program.

6. Privacy, Communication & HIPAA

By receiving services you consent to communication via:

  • SMS/text message
  • Phone calls
  • Emails
  • Secure EMR portal messaging

These communications may include:

  • Appointment reminders
  • Scheduling updates
  • Treatment follow-ups

You may opt out of non-essential messages. Essential clinical messages cannot be opted out of.

Marketing communications require separate written consent. Telehealth services use a HIPAA-compliant platform. Quantum Bodyworks adheres to applicable privacy laws.

Your use of our services and website is also governed by our Privacy Policy.

6.1 SMS / Text Messaging Terms

Atha LLC, doing business as Quantum Bodyworks, provides physical therapy services. By opting in to receive text messages from Quantum Bodyworks, you consent to receive non-marketing text messages, including but not limited to patient appointment confirmations, appointment reminders, scheduling updates, and appointment-related notifications, as well as marketing text messages, including service announcements, promotions, and special offers related to our physical therapy services.

You may cancel the SMS service at any time by texting “STOP” to +1 (855) 564-0848. After you send the SMS message “STOP,” you will receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from Quantum Bodyworks.

If you wish to rejoin the SMS program after opting out, you may opt in again using the same method you originally used to sign up, and message delivery will resume.

If you are experiencing issues with the messaging program, you may reply with the keyword “HELP” for additional assistance, or you may contact us directly at info@thequantumbodyworks.com or +1 (855) 564-0848.

Mobile carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based on your appointment activity and communication preferences. For questions regarding your text or data plan, please contact your wireless provider.

For information on how we collect, use, and protect your personal information, please review our Privacy Policy.

6.2 Age Requirement

By opting in to receive text messages from Atha LLC, doing business as Quantum Bodyworks, you confirm that you are at least 18 years of age. If you are under 18, you may not opt in to receive these messages without the consent of a parent or guardian.

7. Patient Conduct & Safety

Patients agree to behave respectfully. Unacceptable conduct (e.g., threats, harassment) can lead to immediate service termination and future refusal of care.

Therapists may refuse or terminate treatment if:

  • Behavior is unsafe
  • The environment is unsafe
  • The patient is impaired
  • Medical red flags are present
  • The patient refuses therapist instructions

8. Home Environment Requirements

For in-home services, patients must ensure:

  • A clean, open treatment area

  • Pets secured elsewhere

  • Smoke-free space

Unsuitable conditions may cancel or end the session.

9. Liability Waiver & Assumption of Risk

Physical therapy involves physical exertion and may cause:

  • Temporary soreness

  • Fatigue

  • Discomfort

Patients are responsible for:

  • Accurate medical history

  • Reporting symptoms

  • Following home exercise instructions

Quantum Bodyworks is not liable for injuries caused by:

  • Withholding medical history

  • Failing to follow instructions

  • Activities outside supervised care

  • Pre-existing conditions

10. Informed Consent

By receiving treatment, patients authorize clinically appropriate care. No results are guaranteed. In emergencies, therapists may contact emergency services; patients are responsible for associated costs.

11. Intellectual Property

All website content (text, images, logos, etc.) is the property of Quantum Bodyworks and may not be used without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Quantum Bodyworks is not liable for direct, indirect, incidental, or consequential damages from use of our website or services.

13. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts located in Houston, Texas.

14. Changes to Terms

We may update these Terms at any time. Updates will be posted with a revised effective date. Continued use constitutes acceptance.

15. Contact Us

If you have any questions about these Terms, please reach out:

📧 info@thequantumbodyworks.com